About these terms

These terms apply to your use of zandzplumbing.com and to the plumbing services Z and Z Plumbing provides. By using the site or requesting service, you agree to these terms. If you do not agree, please do not use the site or request service.

About the company

Z and Z Plumbing is a California-licensed plumbing contractor headquartered at 3057 Teagarden Street, San Leandro, CA 94577. We hold California State License Board number 896116, classifications C-36 Plumbing and A General Engineering. We have served the East Bay since 2003.

Services we provide

We offer residential and commercial plumbing services across the East Bay, including drain cleaning, sewer lateral work, repipes, water heaters, leak detection, gas lines, faucet and toilet service, and 24/7 emergency response. The services available at any given time depend on crew availability and the requirements of the job.

Estimates, quotes, and pricing

Estimates given over the phone, by email, or through the website are preliminary and based on the information you provide. Final pricing is set after on-site assessment, when our technician can confirm the scope of work, access conditions, and any code or permit requirements. We will discuss pricing with you and obtain your approval before starting paid work.

Scheduling, cancellations, and rescheduling

• Appointments are confirmed by phone, SMS, or email at the time of booking.
• We ask that you let us know as soon as possible if you need to cancel or reschedule so we can offer the slot to another customer.
• For emergency calls, we will provide an estimated arrival window and update you if conditions change.

Payment

Payment is due upon completion of work unless we have agreed in writing to other terms. We accept the payment methods listed at the time of service. Past-due balances may accrue interest at the rate permitted under California law.

Warranties and limitations

We stand behind our workmanship and will return to address any issue caused by our work for the period described on your invoice. Manufacturer warranties on parts and equipment are governed by the manufacturer.

To the extent permitted by California law, our total liability for any claim related to our services is limited to the amount paid for the specific work in question. We are not liable for indirect, consequential, or incidental damages, including loss of income or property damage caused by conditions outside our control.

Permits and code compliance

When work requires a permit from the city, county, or local utility, we will discuss the requirement with you before starting. Permit fees and inspection costs are typically passed through at cost.

Your responsibilities

• Provide accurate information about the issue, the property, and access conditions.
• Ensure that an adult is available at the property during the appointment when required.
• Disclose any known hazards such as unmarked utilities, asbestos, or mold so we can plan safely.
• Move personal belongings away from the work area when reasonably possible.

Website use

You may use zandzplumbing.com for personal and business purposes related to plumbing services. You agree not to misuse the site, attempt to access non-public areas, scrape content for republication, or interfere with its operation. The content, logos, and brand on the site belong to Z and Z Plumbing and may not be copied or reused without written permission.

Third-party links

The site may link to third-party websites or services. We are not responsible for the content, accuracy, or practices of those third parties. Your use of any linked service is governed by the terms and privacy policies of that service.

Disputes and governing law

These terms are governed by the laws of the State of California. Any dispute relating to these terms or our services will be brought in a state or federal court located in Alameda County, California, unless we agree in writing to another forum or to non-binding mediation first.

Changes to these terms

We may update these terms from time to time. When we do, we will revise the “last updated” date at the top of the page. Continued use of the site or our services after a change means you accept the updated terms.

Contact

Z and Z Plumbing
3057 Teagarden Street, San Leandro, CA 94577
Phone: (510) 708-4237
Email: info@zandzplumbing.com